FAQS

What is Crimson Serpents Outpost?

Crimson Serpents Outpost is an independent clothing and lifestyle store based in St. Louis, Missouri. We curate high-quality apparel, accessories, and goods from trusted brands, emphasizing durability, timeless design, and craftsmanship. We also manufacture handmade leather goods, including belts, wallets, and small accessories.

Where is Crimson Serpents Outpost located?

Crimson Serpents Outpost, opened in 2018, is located in the vibrant Grove neighborhood in St. Louis, Missouri. Our physical location allows customers to shop in-store, try on items, and experience our curated selection firsthand.

Do you offer online shopping?

Yes. We offer online shopping through our website, allowing customers to browse and purchase our products from anywhere in the United States. Our website address is www.csleathergoods.com.

 What brands do you carry?

In addition to our Crimson Serpents-branded denim, handmade leather goods, and assorted apparel, we carry a rotating selection of established and emerging domestic and international brands known for quality materials, ethical production, and long-lasting construction. Brand availability may change seasonally.

Do you carry American-made products?

Yes, we stock one of the most extensive ranges of USA-made products in the region. We regularly add new products and brands.

Do you sell only men's clothing?

While our primary focus is men's apparel and accessories, we do stock some women's apparel. Many of our items are unisex and can be worn by anyone. Product descriptions note fit and sizing details to help you choose the right piece.

What sizes do you carry?

Sizing varies by brand, but we aim to stock a broad range of sizes whenever possible. We list specific size availability on each product page.

Is it safe to use my credit card on your website?

Credit cards are a secure way to pay when shopping online. We take security measures and monitor for fraud to keep your account information safe.

What forms of payment do you accept?

Crimson Serpents Outpost accepts the following payment methods.

 Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.

3rd party payment methods: PayPal, Klarna, Apple Pay, and Google Pay.

Options may vary by location and order amount.

Crimson Serpents Outpost Gift Cards

When will my card be charged?

A credit/debit card transaction is processed immediately after the place order button is clicked during checkout.

Do you collect sales tax?

We collect sales tax on purchases made within our home state of Missouri. Purchases made outside Missouri are tax-exempt.

 How long does shipping take?

In-stock items usually ship within 1–3 business days. Custom orders typically take 7-10 business days to ship. Delivery times vary by shipping method and location. For more details, please review our shipping policy page.

How do I track my package?

Once the shipping label is created, you will be emailed or texted your shipping information and tracking.

Can I make changes to my order?

Unfortunately, we are not able to change the items in an order once it has been placed. We can, however, cancel an order at any time before it ships. You can then place a new order for the correct product.

Do you ship outside of the United States?

At this time, we primarily ship within the United States.

What is your return policy?

We accept returns on unworn, unused items in original condition within the timeframe listed on our Returns Policy page. Some items, such as sale or clearance products, are final sale.

Can I return an item purchased online in-store?

Yes. Online purchases can be returned in-store as long as they meet our return requirements, and you have your order confirmation.

How can I contact Crimson Serpents Outpost?

You can contact us through:

Our contact page,

Website chat,

Email (sales@csleathergoods.com),

Phone (314-499-7122),

Text message (314-310-5545), and

social media direct messages.

Do you offer gift cards?

Yes. We sell gift cards online and in-store in any denomination, making them a great gift option.

Do you support local or small brands?

Yes. Supporting independent makers and small brands is a core part of what we do. We prioritize quality, craftsmanship, and ethical production.

Are your products ethically made?

Many of the brands we carry emphasize ethical manufacturing, sustainable materials, and responsible sourcing. Specific details are provided on product pages when available.

How often do you get new inventory?

New inventory arrives regularly, often aligned with seasonal releases. Following us on social media or subscribing to our email list is the best way to stay updated.